Languages for Certificate Issuance by UAE Federal Government
🌐 Supported Languages for Certificate Issuance
The UAE Federal Government issues certificates in the following formats:
- Arabic only
- English only
- Bilingual (Arabic and English)
These options are available for commonly requested certificates such as:
- Birth certificates
- Marriage certificates
- Residency documents
- Academic and professional qualifications
🌍 Other Languages
Documents submitted in languages other than Arabic or English must be:
- Translated into Arabic or English
- Certified by a licensed legal translator
- May require attestation by the UAE Ministry of Justice or relevant embassy
Common languages requiring translation include:
- French
- Russian
- Hindi
- Urdu
- Tagalog
- Chinese
- Spanish
- German
- Italian
- Portuguese
📌 Service Agent Guidance (D365 Demo)
When assisting a citizen:
- Confirm the preferred language for certificate issuance.
- Check if translation is required for submitted documents.
- Refer the citizen to certified translation services if needed.
- Attach translated documents to the case record in Dynamics 365.
- Use the “Language Preference” field to log the citizen’s choice.